Terms of service

Last Updated: September 30, 2026

Welcome to Noux Essentials. These Terms of Service (“Terms”) govern your use of our website and any purchases made through our online store. Throughout these Terms, “we,” “us,” and “our” refer to Noux Essentials.

By visiting our website, browsing our products, or placing an order, you agree to these Terms. Please read them carefully before using our website or making a purchase.

ONLINE STORE TERMS

By using this website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction or that you have permission from a parent or legal guardian where required.

You may not use our website, products, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse or cancel service or orders where reasonably necessary, including suspected fraud, unauthorized transactions, misuse of the website, or violations of these Terms.

PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to display and describe our products accurately. However, colors, textures, dimensions, packaging, and other product details may appear slightly different depending on your device, screen settings, manufacturing variations, or product updates.

Product images may include styled or illustrative photography intended to demonstrate the product or its use.

We reserve the right to modify, discontinue, limit, or replace products at any time without prior notice.

PRICING & PAYMENT

All prices are displayed in the currency indicated on our website and may change without notice.

The price applicable to your purchase is the price displayed at checkout when your order is submitted.

Applicable shipping charges, taxes, duties, or other fees will be displayed or communicated where applicable.

We reserve the right to correct pricing, description, or other errors. If an error affects an order you have already placed, we may contact you before processing or cancel and refund the affected order where appropriate.

ORDERS

Submitting an order does not necessarily guarantee acceptance of that order.

We reserve the right to cancel or limit orders where reasonably necessary, including orders involving suspected fraud, payment issues, incorrect pricing, inventory errors, or unusually large quantities.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Please contact us as soon as possible if you discover an error in your order information. We cannot guarantee that changes can be made after an order has entered processing or fulfillment.

SHIPPING & DELIVERY

Orders are processed and shipped according to the timelines and conditions outlined in our Shipping Policy.

Estimated delivery dates are estimates and are not guaranteed. Delays may occur because of carriers, customs, weather, high-volume periods, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Please refer to our Shipping Policy for additional information regarding processing, delivery, and applicable shipping conditions.

RETURNS, EXCHANGES & STORE CREDIT

Returns and exchanges are governed by our Return & Refund Policy.

Eligibility requirements, return timeframes, product-condition requirements, exclusions, and available remedies are explained in that policy.

By completing a purchase, you acknowledge that you have had the opportunity to review our Return & Refund Policy.

Nothing in our policies is intended to limit any consumer rights that cannot legally be excluded under applicable law.

PRODUCT USE

Products purchased from Noux Essentials should be used according to their intended purpose and any instructions or warnings supplied with the product.

Customers are responsible for determining whether a product is appropriate for their intended use.

To the fullest extent permitted by applicable law, Noux Essentials is not responsible for damage resulting from misuse, improper care, failure to follow instructions, or use of a product for purposes for which it was not designed.

THIRD-PARTY SERVICES

Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, ecommerce technology providers, and other service providers.

Your use of certain third-party services may also be subject to the respective provider's terms and policies.

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products online.

INTELLECTUAL PROPERTY

Unless otherwise stated, content created for Noux Essentials—including our branding, graphics, written content, product descriptions, website design elements, photographs, and other original materials—is owned by or licensed to Noux Essentials and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, sell, republish, modify, or commercially exploit our original content without prior written permission.

REVIEWS & USER CONTENT

If you submit a review, photograph, comment, testimonial, or other content to us, you confirm that you have the right to provide that content.

You may not submit unlawful, abusive, defamatory, fraudulent, infringing, or malicious material.

We reserve the right to remove user-submitted content where appropriate.

PROHIBITED USES

You may not use our website to engage in fraudulent or unlawful activity; interfere with the operation or security of the website; transmit malicious code; attempt unauthorized access to our systems; infringe another person's intellectual-property rights; collect information unlawfully; or otherwise misuse our services.

DISCLAIMER

We strive to provide a reliable shopping experience, but we do not guarantee that the website will always operate uninterrupted or error-free.

Except where prohibited by law, our website and services are provided on an “as available” basis.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Noux Essentials will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

PRIVACY

Your submission of personal information through our store is governed by our Privacy Policy.

Please review the Privacy Policy for information about how personal information may be collected, used, stored, and shared.

CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our business, website, products, services, or legal obligations.

The most current version will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on our website, constitute the agreement governing your use of our store and purchases from Noux Essentials.